HOME OF QUASAR ACCOUNTING & POS IN THE UK
Bespoke solution powered by Quasar Accounting, where we stand out in the industry as developers
who own and/or have access to the source code, providing unparalleled flexibility and adaptability.
Unlike other EPOS or accounting suppliers, our expertise allows us to modify the software to meet your
specific requirements. As a small team, we pride ourselves on our ability to engage with SME
businesses, offering a level of service often overlooked by larger providers. This hands-on approach
not only fosters a direct line of communication but also allows us to reduce development costs by
involving clients at each stage of the process, minimising the QA and project management process.
With over 20 years of software development, our solution is built on a solid foundation powered by
Quasar Accounting, featuring a range of functionalities honed through years of client requests and
collaboration. This foundation allows us to provide a cost-effective bespoke solution tailored for SMEs,
free from the red tape and complexities associated with larger organizations.
In addition to our bespoke solution, we seamlessly integrate with websites powered by
WooCommerce or OpenCart, offering real-time stock accuracy, accurate price management, and
the ability to manage web products directly from Quasar Accounting. Our Quasar Reach handheld
software ensures accurate fulfilment processes, allowing you to pick stock before delivery. The
integration within the Quasar ecosystem provides a centralized location for simple and effective
business management, including your website.
Experience the advantages of a low-cost bespoke solution designed specifically for SMEs, built on the
solid foundation of Quasar Accounting and backed up with a Linux-based solution. Our commitment
is to provide a tailored, flexible, and cost-effective solution to meet the unique needs of your business.
BASIC Support (software only)
BASIC support
price per seat £120+vat /per year
eq (£10/month)
Stay Connected
With Basic Support, you'll have direct access to our support team
via Email, ensuring that your questions and issues are addressed
promptly.
Expert Assistance
Our 3rd Level Support provides you with expert technical assistance
whenever you need it, helping you navigate any challenges that
arise.
Stay Current
Regular Software Updates ensure that your systems are up-to-
date, secure, and performing optimally.
Included:
3rd Level Email support
We will supply third level support for things you can reproduce
which does not require in-depth investigation.
Software Updates
Basic Support covers software updates and the latest software on
every major new release that can include software fixes or added
features.
STANDARD Support
STANDARD support
price per seat £240+vat /per year
eq (£20/month)
Comprehensive Care
Upgrade to Standard Support for an all-encompassing support
experience. You'll enjoy all the benefits of Basic Support plus more.
In-Depth Analysis
Our 1st/2nd Level Investigation service takes a deep dive into any
issues you encounter, ensuring thorough problem-solving.
Direct Help
Telephone Support connects you directly to our support specialists
for real-time assistance, making problem resolution even faster.
Included:
1st, 2nd and 3rd line Telephone
& Email support
For more urgent issues, you have a direct telephone number you can
contact, and we should be able to assist immediately or organise a
quick call back.
Remote desktop
For support systems and unable to assist via a call or email, as an
additional option, we can remote login to your supported system to
provide that essential support that can not be resolved via telephone
or email assistance alone.
Software Updates
Maintenance covers software updates and the latest software on
every major new release that can include software fixes or added
features.
Standard Support Cover
Cover for the main functions of Quasar including Stock & Point of Sale.
This does not cover the accounting, cloud, e-commerce and other
advance features of Quasar Retail.
NO EMERGENCY SUPPORT COVER, CHARGEABLE EXTRA
NO NETWORK SUPPORT
PREMIUM Support
PREMIUM support
price per seat £360+vat /per year
or £36+vat /per month
Total Peace of Mind
Premium Support is our top-tier offering, providing you with an
unparalleled level of service and support.
Cutting-Edge Technology
Gain access to Cloud Server and Network Support, empowering
your business with the latest technology and infrastructure.
Advance Support Cover
Get ahead of potential issues with Advance Support Cover,which
includes support for commerce and advance features of Quasar
Emergency Assistance
In urgent situations, our Emergency Support ensures rapid response
and issue resolution to minimize downtime.
Included:
1st, 2nd and 3rd line Telephone
& Email support
For more urgent issues, you have a direct telephone number you can
contact, and we should be able to assist immediately or organise a
quick call back.
Remote desktop
For support systems and unable to assist via a call or email, as an
additional option, we can remote login to your supported system to
provide that essential support that can not be resolved via telephone
or email assistance alone.
Automatic Backup
We back up your database server every night for complete peace of
mind. Then, if a very rare event is encountered, we can restore the
database to the previous good state.
Network Support
We will provide high level network support or assistance in regards to
your internal network including configuration.
Auto Software Updates
Maintenance covers software updates and the latest software on
every major new release that can include software fixes or added
features.
Advance Support Cover
Cover for the main functions of Quasar including Stock & Point of Sale
but also cover other features including accounting, cloud, e-
commerce and other advance features of Quasar Retail.
Emergency Support
We will respond to urgent issues within 48hours once reported.
Private Cloud Server
The price includes a private cloud server, allowing you to access
Quasar Accounting anywhere in the world. It allows support across
multiple stores and other advance features.
Support from
£10per seat
+VAT /month
(if paid year in advance)